Fireplace Safety Tips

Fireplace Safety Tips

• If you smell gas, you MUST call your gas supplier and report it IMMEDIATELY.
• What type of unit do you have: gas logs, insert, stove or fireplace?
• Propane customers – check to see if you have gas in your tank.
• If you are scheduling a service appointment, please have the owner’s manual available for the technician.
• Having issues igniting your gas fireplace? Here is a video and instructions to assist you.

How to light your standing pilot (video)

Click here to watch.

How to light your standing pilot (written instructions)

Click here to read.

How to use your battery backup feature

Click here to learn.

Do you feel cold air around your fireplace?

Click here for more information